Terms of service

1. Introduction

Welcome to Givi Naturals (https://givinaturals.com). These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms. If you do not agree, please refrain from using our site.

2. Eligibility

To use our website and make purchases, you must be:

  • At least 18 years old or using our site under parental supervision.
  • Providing accurate and complete information while placing orders.

3. Products & Orders

  • All our products are handmade and natural, so slight variations in color, texture, and fragrance may occur.
  • Orders are subject to availability. We reserve the right to cancel or limit quantities of any order.
  • Prices are subject to change without notice.

4. Payments

  • We accept secure online payments via credit/debit cards, UPI, net banking, and digital wallets.
  • By making a purchase, you confirm that you are authorized to use the payment method.

5. Shipping & Delivery

  • We aim to process and dispatch orders within 2-5 business days. Delivery timelines depend on the shipping partner.
  • Once an order is shipped, we are not responsible for delays caused by couriers or unforeseen circumstances.

6. Returns & Refunds

  • Due to the nature of our products, returns, refunds, and exchanges are not accepted.
  • If you receive a damaged or incorrect product, please contact us within 24 hours of delivery at givihandmadecosmetics@gmail.com with proof (photos/videos).

7. Intellectual Property

  • All content, including logos, images, text, and product descriptions on Givi Naturals, is the property of the company and may not be used or reproduced without permission.

8. User Conduct

By using our website, you agree to:

  • Not engage in fraudulent, abusive, or unlawful activities.
  • Not attempt to interfere with the security of the website or steal customer data.

9. Limitation of Liability

  • Givi Naturals is not responsible for any allergic reactions or side effects from using our products. Please read the ingredient list carefully before use.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

11. Contact Us

If you have any questions regarding these terms, please contact us:
📧 Email: givihandmadecosmetics@gmail.com
📞 Phone: +91-8072953850
📍 Address: No: 1435, Sakthy Trade Center, Bharathi Nagar, Near Prozone Mall, Ganapathy, Coimbatore, Tamil Nadu 641006