Shipping policy
1. Shipping Coverage
Givi Naturals proudly delivers products across all areas of India. We partner with reliable courier services to ensure timely and safe delivery of your orders.
2. Order Processing Time
- Orders are processed and dispatched within 2-5 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Metro Cities & Major Locations: 3-7 business days
- Other Areas & Remote Locations: 5-10 business days
- Delivery times may vary due to factors beyond our control, such as courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Free shipping on all orders above ₹1000 (set your free shipping limit).
- A nominal shipping fee applies to orders below this amount, calculated at checkout.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment’s progress.
- If you experience any delays, feel free to contact us for assistance.
6. Undelivered or Returned Orders
- If an order is returned due to an incorrect address, unavailability, or refusal to accept, reshipping charges will apply.
- Please ensure you provide an accurate shipping address and phone number at checkout.
7. Damaged or Missing Products
If you receive a damaged, missing, or incorrect product, please contact us within 24 hours of delivery with photos/videos as proof. We will review your request and take appropriate action.
8. Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: givihandmadecosmetics@gmail.com
📞 Phone: +91-8072953850
📍 Address: No: 1435, Sakthy Trade Center, Bharathi Nagar, Near Prozone Mall, Ganapathy, Coimbatore, Tamil Nadu 641006
Thank you for shopping with Givi Naturals! We appreciate your support. 💚